OUR POLICY COVERS THE FOLLOWING:
This website is the property of Thaxter and Lovelock. We take the privacy of all visitors to this website seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this website. We promise to look after your data.
i. This policy covers all data that is shared by a visitor with us whether directly via thaxterlovelock.co.uk or via email.
ii. This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this website or via email.
1. Who collects this data
Thaxter and Lovelock collects the data that is passed through this website. Contact details can be found at the bottom of this page.
2. What information do we collect
In operating our website we may collect and process the following data about you:
— The personal information we collect might include name, address, email address, IP address and information regarding what pages are accessed and when.
— Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data. We utilise Google Analytics to collect information about visitor behaviour on this website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. The analytical data does not personally identify you and is unable to specifically be linked to any personal information, for example name and address.
— Information that you provide by filling in forms on our website, such as when you register to receive information such as a newsletter or contact us via email.
— Information provided to us when you communicate with us for any reason via electronic mail or telephone.
3. How we use your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
— To provide you with information requested from us relating to our services and to provide information on other services which we feel may be of interest to you if you have consented to receive such information. You may unsubscribe from any emails at any time, this will always be on every email we send out.
— To notify you about any changes to our website, such as improvements or service changes.
— If you are an existing customer, we may contact you with information about services similar to those which were the subject of a previous appointment booked by you.
4. Storage of data
Data that is provided to us is stored on secure servers.
5. Third parties
We will not pass your details on, only in specific situations such as those listed below:
— Our mailing list is hosted by Mailchimp and Schedulista, secure GDPR compliant third-parties.
Access to information and the right to be forgotten.
The General Data Protection Regulation (GDPR) and the Data Protection Act (1998) gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below. We will happily supply the data. Email us at info@thaxterlovelock.co.uk